Customer Service

How do I update port in information?

To update the port in follow the below mentioned steps:

  1. On the left hand side menu go to Ports→Pending Portin
  2. On the Pending Portin page enter the MDN for which you want to cancel the request.
  3. Click on View Portin  under the action column for that MDN.

As soon you click you View Portin a window will pop up where you can change the information, after you have changed the information just click on UPDATE PORTIN to resubmit the portin request with the updated information.